Privacy Policy

Effective Date: August 25, 2025

Welcome to Bird Proof LA (“we,” “us,” or “our”), the operator of birdproof.la. We are committed to protecting your privacy and handling your personal information with transparency and care.

1. Information We Collect

a. Automatically Collected Data
When you visit our website, we may automatically collect certain information, including:

  • Your IP address and browser type;
  • Device and operating system details;
  • Pages visited, referring URLs, and time of site interaction; These details help us ensure website functionality, enhance user experience, and detect security threats.

b. Voluntarily Submitted Data
If you contact us or request a quote (e.g., via contact form or email), we may collect:

  • Your name;
  • Email address;
  • Phone number;
  • Any additional details you choose to share.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to quote requests and inquiries;
  • To send transactional updates (e.g., appointment confirmations);
  • To improve, maintain, and personalize our website and services;
  • To analyze usage patterns for website enhancements;
  • To comply with legal obligations or defend against claims.

3. Cookies & Tracking Technologies

We may use cookies and similar tools to:

  • Remember your preferences and enhance user experience;
  • Analyze site usage and performance; Under California law, we disclose our use of such technologies and our approach to Do-Not-Track signals when applicable.

4. Disclosure of Your Information

We will never sell your personal information. We may disclose collected data to:

  • Third-party service providers (e.g., web hosting, analytics, email platforms) for business-necessary tasks;
  • Comply with legal obligations (e.g., court orders or law enforcement);
  • Protect rights, property, or safety of Bird Proof LA or others.

5. International Transfers

While we operate primarily within Los Angeles, if we transfer data outside the U.S., we will ensure appropriate safeguards are in place, such as standard contractual clauses or other lawful mechanisms.

6. Data Retention

We keep your information only as long as necessary to fulfill our stated purposes or comply with legal obligations. For example:

  • Inquiries and quote requests: retained until the matter is resolved or six months after inactivity;
  • Analytics data: retained in an aggregated/anonymized form thereafter.

7. Your Privacy Rights

Depending on your location, you may have rights including:

  • Accessing, rectifying, or deleting your personal data;
  • Restricting or objecting to certain processing;
  • Withdrawing consent where applicable.
    To exercise these rights, please contact us at [email protected]. We will respond in accordance with applicable law.

8. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect data from minors.

9. California-Specific Disclosures (CalOPPA)

As required by California’s Online Privacy Protection Act:

  • No sale of personal data — we do not sell your personal information;
  • Policy Visibility — this policy is accessible via a clear, conspicuous link on all pages;
  • “Do Not Track” — we currently do not respond to Do Not Track signals, though we endeavor to respect user preferences.

10. Changes to This Privacy Policy

We may update this policy occasionally. Any changes will be published here with a revised Effective Date. Your continued use of our website after updates constitutes your acceptance of those changes.